The purpose of this study was to determine the satisfaction level and the expectations\nof the conservative hotel customers during their stay. For this purpose,\na survey was conducted for customers who prefer to stay in conservative\nhotel facilities. Ordinal logistic regression analysis was conducted using a statistical\npackage program on the data obtained with the help of questionnaires.\n430 customers who were staying in conservative hotels were asked to answer\n41 questions in the survey. As a result of the research, demographic characteristics\nof conservative hotel customers were found to be statistically significant\nbetween the dependent variable and their status of education levels, occupation\nstatus, monthly income, nationality, duration of hotel stay, previous hotel\nstay, and the desire to stay again in the same hotel. This is a unique study to\ndetermine as to whether the characteristics of conservative hotel customers in\nhotel facilities differ according to the individual and socio-cultural characteristics\nof customers, since the customer expectancy changes according to the\nperiod and conditions of the time of operation and to compare the current\nsituation with the expectations of the customers.
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